Please write or print out the following information to include in your package
- Name
- Email (The one you contacted us with)
- Return Shipping Address
- Ticket number
Wrap the battery fully
Always be sure to wrap the connectors and wires hanging from the battery separately from the battery itself. It's important the connectors don't get crushed in transit, and especially that they don't get crushed against the battery itself.
Fill the shipping box with extra shipping material so the battery doesn’t move during transit. This is important to help avoid any damage.
If you are not comfortable with taking apart your board for shipping, please contact us at support@chibatterysystems.com
There we will provide you with other instructions and solutions. Extra fees may apply.